Shipping policy
Every piece at ALCHERA Yantra Studio is made to order especially for its new home. By creating each artwork only after it has been purchased, we help reduce unnecessary waste while ensuring every order is carefully crafted, inspected, and packaged with care before it begins its journey.
Order Processing
Each order is produced on demand through our trusted production partner.
Production typically takes 1–3 business days. During this time, your artwork is professionally printed, quality checked, and carefully packaged for shipment.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information, where available.
Estimated Delivery
Production: 1–3 business days
Shipping: Delivery times vary depending on your destination, the product variant selected, and the shipping method available at checkout. Most orders arrive within 2–5 business days after dispatch, while international deliveries may take longer.
Please note that all delivery times are estimates only and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on several factors, including your delivery destination, the product and variant selected, the quantity ordered, and the shipping method available for your order.
Different product variants may have different shipping costs due to differences in size, dimensions, packaging, and fulfillment requirements.
The applicable shipping cost will be displayed at checkout before you complete your purchase.
We also offer free shipping to selected countries and eligible products or orders, which will be automatically applied at checkout where applicable.
Tracking Your Order
Once your order has shipped, you'll receive a confirmation email with tracking information, where available.
Please allow up to 48 hours for tracking updates to appear after your package has been dispatched.
Shipping Delays
While we work with trusted production and shipping partners around the world, occasional delays may occur due to circumstances beyond our control, including:
- Shipping carrier delays
- Customs inspections
- Severe weather
- Public holidays
- High shipping volumes
Delivery estimates are provided as a guide only and should not be considered guaranteed delivery dates.
We are not responsible for shipping or delivery delays caused by shipping carriers, customs authorities, or other events outside our reasonable control.
If your order has been significantly delayed, please contact us at info@alcherayantrastudio.com or through our Contact Us page. We'll gladly investigate the shipment with our production and shipping partners and keep you informed throughout the process.
Lost Packages
If your tracking information suggests that your package may be lost, please contact us as soon as possible.
We'll work with the shipping carrier to investigate the shipment. If the package is confirmed lost in transit, we'll gladly provide either:
- A replacement at no additional cost, or
- A full refund.
Incorrect Shipping Address
Please ensure your shipping address is complete and accurate before placing your order.
If an incorrect or incomplete address is provided and your order has already entered production or has been shipped, we may be unable to modify the shipment.
If a package is returned due to an incorrect or undeliverable address, additional shipping charges may apply before it can be resent.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.
Need Help?
If you have any questions about your order or need assistance with shipping, please contact us at info@alcherayantrastudio.com or through our Contact Us page. We'll be happy to help.